FREE SHIPPING ON ALL ORDERS OVER $25! Please allow 8-14 BUSINESS DAYS to Ship
By using and purchasing through this site, you automatically acknowledge and agree to our terms and policies. We reserve the right to change these terms at any time.
THIS IS A FAITH BASED BUSINESS: Here at Soaps Of Love we do all that we do with the love of Jesus in our hearts. For God so loved the world that he gave humanity a great gift, his only son (Jesus) so that we may have life abundantly, and so because he gave and still gives we love to give as well. Sharing the gospel with all. We love to give randomly to those in need and pray daily for any and all recipients of our products. We do outreach for the homeless and for families in need. Anywhere we can apply ourselves and serve God's people we are there! However we are still running a business and need finances like everyone else to survive, and this is also where our business Soaps Of Love comes in. A business to provide our family and many others with a great product for our skin. Occasionally customers will receive inspirational cards and sometimes gifts free of charge for encouragement and or just to brighten up your day (feel free to pass those cards along to someone you think may need it and or can use some encouragement themselves). We reserve the right to refuse any service that causes us to go against our belief systems. We truly hope you understand and respect our standards has we respect yours. There is more information in our outreach section. Thank you and like always God Bless.
MULTIPLE ORDERS: We do combine multiple orders and we will refund the excess shipping charges. The only time we do not combine orders is if you have ordered ready to ship items in one order and pre-order items in another separate order. The ready to ship items will go ahead and ship unless you instruct us otherwise.
SHIPPING & HANDLING: We do charge a small handling fee with each order. This helps to pay for all the packaging supplies needed to get your order to you safely. Additionally, we do pass on all commercial shipping rates. As we are a small business, we cannot provide Amazon-style shipping prices and time frames. We do our best to figure shipping costs appropriately. We will refund excess shipping charges by our discretion. Thankfully at the moment we have a great system worked out with USPS so we are currently at the moment charging accurate shipping rates. We appreciate your understanding.
US CUSTOMER SHIPPING INFORMATION: Currently, our shipping costs are determined by weight of the order. This helps us to mostly determine shipping by way flat rate boxes which we are most accustomed. Orders weighing 15 oz or less will be mailed First Class only unless the items are too bulky OR other arrangements have been made. Packages with a value of 100.01 and up will require additional insurance. Orders of 100.00 and up will also require a signature confirmation. You may waive this fee and ask for this to be refunded to you. However, you must accept full responsibility if something detrimental happens to the package. We will not refund or replace your purchase.
USPS Priority Mail is a very reliable service. However, there are times packages can be misdelivered or go missing due to package theft. BE AWARE OF YOUR LOCATION: If the tracking shows your package was delivered and you claim you did not receive your package, we cannot file a claim with the USPS. As a result, we will not be able to refund or replace your purchase. If you have any concerns whatsoever, please contact me and we will require a signature delivery for your order, no matter the amount of the order. This may require an additional payment.
INTERNATIONAL CUSTOMER SHIPPING INFORMATION: We DO ship International, but note: It is hard to accurately price International orders as we have weight restrictions to adhere to while having the option of flat rate shipping. Please allow us to quote you a shipping price (if you go to check out and it gives you a shipping price that means we have for the moment figured out a shipping rate). Please be aware that your package will ship USPS Priority Mail only unless you contact us and make arrangements otherwise. This service does not have guaranteed tracking and insurance outside of the United States. By shipping this method, you agree that Soaps Of Love is not responsible for your package at any time after it reaches US Customs. No refunds will be given for a lost or damaged package as we have no recourse ourselves to file a claim. BE AWARE OF YOUR LOCATION: No refunds or replacements will be given if you claim you did not receive your package but any tracking that is available shows that you did. Soaps Of Love is not responsible for any fees incurred by Customs. If you have any concerns about these requirements whatsoever, please contact me and we can arrange an alternate form of shipment. This may require an additional payment.
Please understand that we are a small hobby business and cannot be responsible for packages that are shown delivered but go missing. The above information is not to just remove ourselves from liability but is the result of the fact that we also have no recourse to resolve the situation financially. Production at our level is very costly and the time and effort we put into the business is also very valuable. We will do anything in our power to resolve any and all situations and work on your behalf with the USPS to resolve any situations that may occur.
Product Refunds will be determined on an individual basis. Please keep in mind that every nose is different and scents may be perceived differently per person. We do our best to describe the scents based upon the fragrance and essential oils that are used and descriptions given from the manufacturers. No refunds will be given based on scent. We strictly adhere to proper usage rates as set forth by the International Fragrance Association. Also note that even unfragranced soap will have a slight scent due to ingredients used. No added fragrance or essential oils are added to the unfragranced soaps. On occasion, an unfragranced soap bar may absorb scent based on the soap surrounding it on the curing rack. We develop our recipes based on what works for our dry/sensitive skin, our family’s skin, and what works in our water. Not only do all people have different skin types but we also use different water (soft, hard, etc.). Both factors will affect how our handcrafted soap (designed to be more luxurious for the skin instead of just cleansing) will bubble and suds and also affect how our skin feels after use. Our soaps have been tested by many different people in many different regions with great results.
Absolutely NO RETURNS due to the fact that soap is a personal product and even unopened, we choose not to resell the product since it has been out of our supervision.
Orders cannot be cancelled once they have been shipped.
We reserve the right to cancel any unshipped order.
Not all soaps are created equally. Our soaps are handcrafted and hand cut. Weights will vary from bar to bar and batch to batch. That is the nature of a handmade product. Most of our soaps will range from 4 ounces to 7 ounces For simplicity, our prices are based upon lowest bar weight per batch. Any soap weighing more is merely a bonus for the price paid. Handcrafted soap will continue to evaporate water and will continually lose weight. However, this makes for a finer, longer lasting soap bar despite the weight.
The Ingredients We Use In Our Soaps:
We use high quality oils and often organic oils and butters in our soap recipes. Note ingredients for each product listed to know exactly what is in the product you are purchasing. All soaps contain sodium hydroxide (lye). However, the sodium hydroxide is neutralized in the saponification process. Soap cannot be made without sodium hydroxide. We scent our soaps with fragrance oils or essential oils. Please use caution whenever using a body product containing essential oils. Be informed and know what essential oils may affect your body and medical issues. We use essential oils for scent only. We follow the IFRA for the safe usage of fragrance and essential oils in our recipes. Our information concerning phthalate products may change over time without notification. Suppliers often change this information on their site without notification to us also. Strength of scent after cure will vary so some soaps will have a lighter or stronger scent than others. We color our soaps using micas, oxides, pigments, natural herbal colorants, and titanium dioxide which is a naturally occurring whitening agent. Some colorants will ‘bleed’ some of their color. This is normal. We only use biodegradable plastic-free glitter for our products. We also top our soap with natural ingredients on occasion. All toppings typically wash off with the first use. We use various liquids in our soaps. Most often we use coconut milk to keep our products vegan. However, we occasionally use buttermilk, cow's cream, goat's milk, etc.. We occasionally use honey, coffee, teas, herbs, spices, pumpkin, and more to make specialty soaps.
ALLERGY WARNING: We use a variety of ingredients in our products. At some point, one ingredient may have been in contact with another ingredient. This would be similar to a warning that says "This product has been processed in a facility that also processes ______". Please contact us if you have more questions.
GENERAL PRODUCT WARNINGS AND CAUTIONS:
It is the responsibility of the user of the products to use the products properly. Always be aware of personal allergies and irritations. Spot test all skin products prior to full use. If any products cause irritation, discontinue use immediately and consult a physician. Only use scented wax appropriately and using an approved warmer. Soaps Of Love LLC is not responsible for injuries or accidents.
We take great joy in handcrafting our products for you. Having the ability to create these products is a dream come true. Thank you for supporting our small business! God Bless